AI Agent + Live Support
Our team has been pleasantly surprised by the quality of Flo's responses and is delighted to roll it out to our merchants. Flo is a significantly better option than searching our knowledge base for certain topics and has been integrated into our dashboard to answer questions during the quiz building process. We welcome your feedback to Flo's responses when prompted. This only helps Flo get better at answering questions in the future.
Additionally, we have launched live chat customer support between 5 AM - 3:30 PM PST (UTC-08:00). Our customer support agents can also do calls during these hours if required to troubleshoot any set up issues. We encourage you to use these resources to significantly shorten the time to getting your quiz live.
Dynamic Headings 2.0
Dynamic Headings is an incredibly powerful tool to personalize the result page and we encourage every single merchant using our app result page to incorporate it into the quiz. The upgrade to this feature whereby you can now set up multiple blocks of parameters with each dynamic heading makes it more intuitive and powerful.
Tags, URL Parameters, Internal Titles
For all new quizzes created starting Nov 29, 2024, question and answer tags, URL Parameters as well as internal titles are automatically populated by our quiz builder using the first 40 characters of the heading of questions and answer options. Feels like a detail but this a major quality of life feature that reduces the set up associated with several powerful VQB features.
For a refresher on how these tags generated by Visual Quiz Builder can be a powerful segmentation tool, refer to Tags / Metafields for segmentation, emails, other use cases.
URL parameters form the basis of setting up Dynamic Headings and personalizing custom recommendation pages with quiz responses.
Internal titles form the basis of a category of Logic Jumps called Modify Options that selectively display or hide answer options to questions based on prior responses in the quiz
Know anyone who would benefit from a VQB Quiz? Let us reward you generously when you refer a customer.
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